Frequently asked questions
Clear answers before the first step.
Answers about inspections, roofing work, service areas, warranties, and financing.
Inspection, service, and process
What homeowners ask first.
What happens during a free inspection?
We review the concern, inspect accessible roof and exterior conditions, document findings, and explain the next step. Scope varies with weather, access, and the service requested.
Do you serve my town?
Raccoon Restoration is headquartered in Barrington and serves the Greater Chicago area. Send the property city or ZIP code so the team can confirm current scheduling and availability for your address.
Do you handle insurance claims?
Yes—from the contractor side. We document visible damage, prepare the repair estimate, and can discuss the damage and repair options with the insurer’s representative. We do not act as a public adjuster, file claims, interpret coverage, or negotiate settlements.
Are financing and warranty options available?
Programs and terms vary by project. Ask what applies to your scope and review the written details before deciding.
Which services do you provide?
Our capabilities include roofing, siding, gutters, interior restoration, paint and wallcoverings, windows and doors, project estimating, design guidance, water and flood-damage assessments, and contractor-side storm documentation. Availability is confirmed for each property and scope.
Expect more from your contractor
Ready to build above standard?
Tell us what you see. We'll tell you what it means — and what it doesn't need.